This article lists SkyMap processing and related error codes in CupixWorks with their meanings and suggested next steps.
Note: If an error code instructs you to contact our support team, please send us an email for your region:
- APAC/ANZ — apacsupport@cupix.com
- Americas — support@cupix.com
- EMEA — emeasupport@cupix.com
| Error Code(s) | Error Type | Description |
|---|---|---|
| AMB 101 | Coordinate System Error | Invalid input data detected. Verify your data format and content, then try uploading again. |
| AMB 111 | Invalid coordinate system. Select an isometric coordinate reference system for output. | |
| AMB 112 | Unsupported coordinate system. Select a projected or arbitrary coordinate system for output. | |
| AMB 113 | Missing horizontal component. Select a coordinate system that includes horizontal positioning. | |
| AMB 114 | Missing vertical component. Remove the geoid model or add a vertical component to the coordinate system. | |
| AMB 115 | Invalid geoid settings. Choose either a geoid model OR a fixed geoid height value, not both. | |
| AMB 702 | Processing Error | Processing time limit exceeded. Try the low-resolution option or upload images capturing only the essential area. |
| AMB 703 | System resources exceeded. Use the low-resolution option or reduce the number of images. | |
| AMB 704 | Camera mapping failed. Check image overlap, EXIF data, altitude variations, and image quality, then try again. | |
| AMB 705 | Camera calibration failed. Increase image overlap and improve image quality, then try again. | |
| AMB 706 | Point cloud generation failed. Ensure sufficient image overlap and quality, then try again. | |
| AMB 707 | Processing failed. Please contact our support team. | |
| AMB 708 | 3D textured mesh generation failed. Improve image quality and capture density to reduce point cloud fragmentation, then try again. | |
|
AMB 404, AMB 701, AMB 710, AMB 711, AMB 720, AMB 721, AMB 722, AMB 723, AMB 724, AMB 725, AMB 901, AMB 902 |
Internal System Error | A system error occurred during processing. Please contact our support team. |